Last updated: May 17, 2026

Gattina Life ("we", "us", "our") operates this website and store, including all related content, products, services, coaching sessions, merchandise, digital offerings, and customer experiences (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide secure commerce and payment functionality.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, interact with, purchase from, or otherwise use our Services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Services, we may collect the following categories of information:

Information You Provide Directly

• Name

• Email address

• Billing address

• Shipping address

• Phone number

• Account login information

• Appointment booking details

• Coaching intake information voluntarily submitted by you

• Messages, emails, support requests, or communications sent to us

• Purchase history and transaction details

Payment Information

Payments are processed securely through Shopify Payments, PayPal, Shop Pay, Apple Pay, and related payment providers. We do not directly store your complete payment card information on our servers.

Coaching-Related Information

If you purchase coaching services, you may voluntarily share personal or sensitive information regarding relationships, intimacy, emotional wellbeing, lifestyle goals, communication patterns, personal development topics, or related life experiences.

Such information may be shared through:

• intake forms

• video calls

• audio calls

• emails

• text or chat messages

• scheduling notes

• follow-up communications

• optional worksheets or exercises

You are solely responsible for the information you choose to share.

Please do not share highly sensitive personal data unless reasonably necessary for the coaching context. This includes government IDs, financial account credentials, medical records, legal case documents, or other confidential third-party information.

Mutual Privacy & Confidentiality Expectations

We understand that coaching conversations may involve deeply personal, emotional, relational, or intimate topics.

Gattina Life aims to maintain a respectful and private environment for coaching interactions. Information voluntarily shared during coaching sessions will generally be treated as private and handled with reasonable discretion.

However, coaching services provided through Gattina Life are not legally privileged relationships, and no attorney-client, doctor-patient, therapist-patient, fiduciary, or other legally protected confidentiality relationship is created.

By participating in coaching sessions, you acknowledge and agree that:

• you voluntarily choose what information to disclose

• coaching sessions may involve discussion of sensitive emotional or relational topics

• absolute confidentiality and absolute data security cannot be guaranteed

• electronic communications and video platforms inherently carry some privacy and cybersecurity risks

Clients and participants also agree to respect the privacy, identity, boundaries, likeness, personal information, communications, and reputation of the coach.

Without explicit written permission from all involved parties, clients may not:

• record coaching sessions

• publish or distribute private communications

• share screenshots, clips, recordings, or personal details from sessions

• impersonate or falsely represent the coach or the nature of the relationship

• publicly mischaracterize private coaching interactions in a knowingly misleading or malicious manner

• use private information obtained through coaching interactions for harassment, intimidation, defamation, manipulation, stalking, retaliation, or reputational harm

Similarly, Gattina Life will not intentionally publicly disclose private client information except:

• with your consent

• where reasonably necessary for operational purposes

• where legally required

• where disclosure is necessary to protect safety, rights, property, or business operations

Any testimonials, screenshots, reviews, or shared experiences published by Gattina Life will only be used with permission or in anonymized form where appropriate.

How We Use Your Information

We may use your information to:

• process purchases and payments

• schedule and deliver coaching sessions

• provide customer support

• deliver physical merchandise

• improve our Services and customer experience

• send transactional emails and booking confirmations

• prevent fraud, abuse, harassment, or misuse of the Services

• enforce our policies and terms

• comply with legal obligations

• protect the safety, rights, and wellbeing of our business, clients, and community

We may also use limited data for marketing, advertising, retargeting, analytics, and audience insights.

You may unsubscribe from promotional communications at any time.

Coaching Services & Communication Boundaries

Gattina Life provides coaching, educational guidance, and personal development support services. Our coaching services are not medical care, psychiatric care, psychotherapy, crisis counseling, or licensed mental health treatment.

Communications with us, including coaching sessions, emails, messages, or digital interactions, do not establish any fiduciary, therapeutic, clinical, romantic, exclusive, or emergency-support relationship.

While we aim to maintain a compassionate and supportive environment, coaching interactions should not be interpreted as personal friendship, romantic interest, emotional dependency, or ongoing unrestricted personal access.

Clients are responsible for their own decisions, interpretations, actions, wellbeing, relationships, and outcomes.

We do not guarantee:

• emotional outcomes

• relationship outcomes

• compatibility outcomes

• business outcomes

• mental health outcomes

• personal transformation outcomes

• specific life results

We reserve the right to discontinue services, refuse future bookings, or restrict communications in cases involving:

• harassment

• stalking behavior

• obsessive or manipulative conduct

• repeated boundary violations

• threats or intimidation

• abusive behavior

• inappropriate sexual conduct

• misuse of personal access

• misuse of private communications

• defamatory conduct

• fraudulent chargebacks or payment abuse

Session Recording Policy

Coaching sessions may occasionally be recorded by Gattina Life for internal operational, safety, training, dispute-resolution, or quality-control purposes, unless otherwise stated.

Clients will be informed where reasonably appropriate if a session is being recorded.

Clients may not independently record sessions without prior written consent from Gattina Life.

Unauthorized recording, redistribution, publication, or commercial use of coaching content, likeness, voice, screenshots, or session materials is prohibited.

Sharing of Information

We may share your information with trusted third parties only when reasonably necessary to operate the Services, including:

• Shopify

• payment processors

• booking and scheduling platforms

• email service providers

• analytics providers

• shipping and fulfillment partners

• fraud prevention and cybersecurity providers

These third parties process information under their own privacy policies and security practices.

We may also disclose information:

• when required by law

• to comply with legal process

• to investigate misuse or fraud

• to protect our rights, safety, business operations, customers, or community

We do not sell personal information for monetary compensation.

Shopify & Third-Party Services

Our store is hosted by Shopify. Shopify may collect and process information necessary to operate the storefront, process payments, improve platform services, and support analytics or fraud prevention.

To learn more, please review Shopify's Privacy Policy.

Third-party platforms integrated into our Services may also collect information according to their own privacy practices.

Cookies & Analytics

We may use cookies, pixels, analytics tools, and similar technologies to:

• remember preferences

• analyze website traffic

• improve performance

• personalize user experiences

• measure marketing effectiveness

You may disable cookies through your browser settings, although some features may not function properly.

Data Retention

We retain information only as long as reasonably necessary for:

• providing Services

• maintaining business records

• resolving disputes

• enforcing agreements

• complying with legal obligations

• protecting against fraud or abuse

Coaching notes, intake forms, communication records, and session-related administrative information may be retained for operational, legal, safety, training, dispute-resolution, or business protection purposes.

Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information.

However, no online system or transmission method is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and devices.

Your Rights

Depending on your location, you may have rights to:

• access your personal information

• request correction

• request deletion

• withdraw consent

• object to certain processing activities

• request data portability

• opt out of certain advertising activities

To exercise these rights, contact us using the details below.

We may need to verify your identity before responding to requests.

Children's Privacy

Our Services are intended only for adults.

We do not knowingly collect personal information from individuals under 18 years of age.

If you believe a minor has submitted personal information to us, please contact us so we can remove it.

International Users

Your information may be transferred to and processed in countries outside your own, including the United States and jurisdictions where Shopify or related providers operate infrastructure.

By using the Services, you consent to such transfers where permitted by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised "Last updated" date.

Contact

For privacy-related questions or requests, please contact:

Gattina Life
Email: gattinalife@gmail.com